Terms of service
TERMS AND CONDITIONS
OVERVIEW
Welcome to RAMAN Fragrance. The terms “we,” “us,” and “our” refer to RAMAN Fragrance. RAMAN Fragrance operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a personalized shopping experience. Our store is hosted on Shopify, which enables us to provide the Services.
These Terms and Conditions (“Terms”) govern your access to and use of our Services and set out your rights and obligations.
Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site under your supervision.
To access certain Services, including placing orders, you may be required to provide information such as your email address, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We strive to display our products as accurately as possible. However, actual colors or appearances may vary depending on your device and display settings.
We do not guarantee that the appearance or quality of products will meet your expectations. Product descriptions may be modified at any time without notice. We reserve the right to discontinue any product or limit quantities on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you submit an offer to purchase. RAMAN Fragrance reserves the right to accept or reject any order at its sole discretion. An order is considered accepted only after payment has been processed and confirmation has been sent.
Please review your order carefully before submitting it. Once accepted, cancellation may not be possible. If we cancel or modify an order, we will attempt to notify you using the contact details provided.
Returns and exchanges are governed solely by our Refund Policy.
You confirm that purchases are for personal use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged is the price displayed at the time of order confirmation.
Unless stated otherwise, prices do not include taxes, shipping, handling, customs, or import duties.
You agree to provide accurate and complete payment and account information and to promptly update such information. You represent that you are authorized to use the selected payment method and that all charges incurred will be honored.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processes, or events beyond our control.
Risk of loss and title pass to you once the order is handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content within the Services, including trademarks, logos, text, images, graphics, videos, and design elements, is the property of RAMAN Fragrance or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. No content may be copied, reproduced, distributed, or exploited without prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control. These tools are provided “as is” and “as available,” without warranties of any kind. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
This store is hosted on Shopify. All transactions are conducted directly between you and RAMAN Fragrance. Shopify bears no responsibility for products, transactions, or disputes arising from your purchase.
SECTION 10 – PRIVACY POLICY
Personal data collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you acknowledge and agree to these policies.
SECTION 11 – FEEDBACK
Any feedback, suggestions, reviews, or ideas you submit may be used by RAMAN Fragrance without restriction or compensation. You confirm that you own or control all rights to the feedback you submit.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is incorrect, at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, transmit malicious code, or interfere with the security or functionality of the Services.
We reserve the right to terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, RAMAN Fragrance and its partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless RAMAN Fragrance, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and RAMAN Fragrance and supersede prior agreements or communications.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without written consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which RAMAN Fragrance is established.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24 – CONTACT INFORMATION
For questions regarding these Terms, please contact us at:
Our contact details:
Natasa Phillips
Krichbachstrasse 6c
8600 Dübendorf
Switzerland